Business intelligence for telecommunications download
The data connection capability includes a large selection of built-in connectors as well as custom data sources. MetaDash's products are enterprise applications that provide a powerful and secure platform designed to serve the largest organizations.
Look below for the business intelligence application you envision for your organization. MetaDash's applications share a robust data backend to access information from practically any source.
Combine this with a patented data mashup tool, and it allows you to answer any question in minutes. Below are links to some of the types of enterprise data MetaDash can query.
MetaDash's products are horizontal applications without industry focus. The concentration on open standards and flexibility allow you to use the product the way you want, instead of forcing you into one way of thinking. MetaDash also partners with solution providers to provide vertical solutions for particular sectors. Here are some examples of how our product can be used to address specific needs in a variety of markets.
MetaDash's open standards based architecture and small footprint makes embedding dashboards and reports into any web-based application easy. MetaDash has a long history of partnering with vertical and horizontal solution providers. Collaboration, business term flexibility, and responsiveness are the key attributes that differentiate MetaDash from other rigid vendors. In order to keep up with demand, leverage actionable BI and see key metrics at any given moment. For example, customer complaints are inevitable, but they can also be managed proactively.
With near real-time insights into network health, you can get a head start on issues as they occur. If a forecasting model is built into your telecom KPI dashboard, you can even anticipate these challenges.
This will greatly improve customer satisfaction and experience. Real-time alerts can also enable predictive maintenance.
Through a maintenance data dashboard, operators can monitor the entire system and get visibility into potential issues and downtimes. They can use this information to determine when to repair, or even upgrade, telecom infrastructure. Related: Put an end to unplanned downtimes with Predictive Maintenance Analytics. For example, analytics can provide information about the adoption of existing products and services and which have the most potential for a rework.
You can also find ways to reduce costs associated with service fulfillment by analyzing information regarding installation, upgrades, and repairs. Or you can address customer service problems by looking into customer feedback and reviews.
By extracting actionable insights from raw data, you can refine pricing, operational, marketing, customer, and other areas in your business.
A telecom business intelligence dashboard showcasing customer churn predictions. With customer data and insights at their fingertips, telcos can go a long way in terms of addressing customer needs and expectations. Millions of subscribers use the services and stream high-quality videos at peak and non-peak hours. Getting an accurate historical scope of network issues and the details about the service interruptions help telecom providers look at those issues and strengthen particular locales.
With an anticipated rollout of 5G in some countries, increases importance on telecom providers to see their networks in the clearest light. Business intelligence consulting firms like technovert can help telecoms in realizing their entire data turning out into a simple and comprehensive dashboard helping leadership to make decisions faster and better. Uninterrupted and quality services are what most of the customers expect and failing which leads to customer dissatisfaction.
No matter how technology evolves, customer complaints keep complaining, which is why issues need to be resolved ahead of time to reduce customer wait times and unsatisfactory support. Technovert enables telecom providers to use their wealth of data to inform their decisions.
With a customized business intelligence solution place, you can streamline your operations, check on the customer support departments functioning stats, and monitor on a real-time basis, fixing any problem immediately. With data visualization and power bi, extensive data is presented so cleanly, customer trends will become easier to grasp, such as comparing service outages on a particular day by customer segment or devices.
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